LiveChat is a live chat software that has revolutionized customer support and sales for businesses worldwide. Founded in 2002, LiveChat Software S.A. has grown into a robust platform with over 36,000 satisfied customers. The company, driven by a passionate team of over 100 professionals, continues to innovate with regular product updates and new features.
What Does LiveChat Do?
LiveChat enables businesses to connect with website visitors in real-time, providing instant support and enhancing customer satisfaction through its AI chatbot imbedded in the website. It serves as a comprehensive solution for customer service, sales, and lead generation.
Pricing
LiveChat offers flexible pricing plans to cater to different business needs:
Starter Plan
• Cost: $20 per agent/month (billed annually)
• Features: Basic live chat functionalities, text intelligence, and basic reporting.
• Ideal For: Small businesses looking to get started with live chat.
Team Plan
• Cost: $41 per agent/month (billed annually)
• Features: Includes all Starter features plus advanced text intelligence, unlimited chat history, and team collaboration tools.
• Ideal For: Full-time support teams needing more robust features and collaboration tools.
Business Plan
• Cost: $59 per agent/month (billed annually)
• Features: Everything in the Team plan plus advanced reporting, work scheduler, staffing prediction, and SMS integration.
• Ideal For: Customer service departments requiring comprehensive features and detailed analytics.
Enterprise Plan
• Cost: Custom pricing
• Features: All Business plan features plus white labeling, HIPAA compliance, and dedicated account management.
• Ideal For: Large enterprises needing tailored solutions and high-level security.
Each plan is designed to cater to different business needs, from small startups to large enterprises, ensuring that you can find the right fit for your organization.
Product History
LiveChat was launched in 2002 with the vision of transforming online customer communication. Over the years, it has evolved into a feature-rich platform, continuously adapting to market needs and technological advancements.
Integrations
LiveChat integrates with over 200 platforms, including:
• CRM Systems: Salesforce, HubSpot
• E-commerce Platforms: Shopify, BigCommerce
• Email Marketing Tools: Mailchimp, Constant Contact
Security
LiveChat prioritizes security with features like:
• 256-bit SSL Encryption: Ensures secure data transmission.
• Credit Card Masking: Protects sensitive payment information.
• Access Restrictions: Limits access to authorized users only.
Conclusion
LiveChat is a powerful chatbot for any website looking to automate the sales. With its robust features, flexible pricing, and strong security measures, it is a top choice for companies of all sizes. Try LiveChat today and experience the difference it can make for your business.
The product (Livechat AI ChatBot) starts at 20 USD.
