A Closer Look at Our Top Products In This Field
- ✔ Price - from USD 29
- ✔ Pricing Model - subscription
- ✔ Release Date - Wed, Jul 12, 2023
- ✔ Platform - web
- ✔ Features -
- Seamless Integration: It integrates effortlessly with Tidio's live chat software and other customer service platforms like Intercom, Zendesk, and Freshdesk.
- AI-Powered Responses: Powered by Antrophic’s Claude LLM and Tidio’s in-house AI, Lyro provides accurate and contextually relevant responses.
- You are able to train the chatbot using site owners’ private data and then use it in your site.
Lyro Chatbot
Pros
- ✔️ Support uploading your own data and train your own chatbot. Simple UI.
Cons
- ❌ Limited Free Conversations: The free plan may not be sufficient for businesses with high customer interaction volumes.
- ❌ Dependency on AI: Complex queries may still require human intervention.
Lyro chatbot, introduced by Tido, is an AI chatbot that aims to support customer interactions for websites.
What is Tidio Lyro AI Chatbot
Tidio Lyro AI Chatbot is designed to automate customer service tasks. It is powered by Claude LLM from Antrophic and Tidio’s proprietary AI mechanisms, Lyro can understand and then generate human-like responses. This chatbot integrates seamlessly with Tidio’s live chat software.
What Makes Tidio Lyro AI Chatbot Special
Compared to other AI chatbots for websites, Tidio's Lyro AI Chatbot does better because of its seamless integration. Whether you're using Messenger, Instagram, WhatsApp, or your own website, the Lyro chatbot can be easily added and configured in your apps or websites, which ensures that your customers or site visitors get a unified experience, no matter where and how they choose to interact with your business.
Additionally, Lyro chatbot can learn information from your existing FAQs or support pages if you want to, providing accurate and relevant responses without the need for additional setup or maintenance.
- ✔ Price - from USD 15
- ✔ Pricing Model - subscription
- ✔ Release Date - Mon, Oct 07, 2024
- ✔ Platform - web,ios,android
- ✔ Features -
- Adaptive Learning Technology: Continuously improves interactions based on user behavior.
- Multi-Language Support: Communicates effectively with users from different linguistic backgrounds.
- 24/7 Availability: Provides round-the-clock support and lead generation.
- Easy Integration: Works seamlessly with platforms like Zapier, WordPress, Shopify, and Slack.
- No Coding Required: Simple setup process that can be completed in minutes.
Elephant AI
Pros
- ✔️ Increases conversion rates by guiding visitors through the sales funnel.
- ✔️ Easy to set up and integrate with existing platforms.
- ✔️ Supports training for the AI bots.
Cons
- ❌ Long learning curve for advanced customization and analytics features.
Launched in 2023, Elephant.ai is an AI-powered chatbot software that can handle interaction between visitors and e-commerce business in real-time.
What Elephant.ai Offers
1. Elephant in the Room: Automated Customer Support AI offers constant customer support, managing customers queries, and solving their problems without the need for human intervention.
2. Lead Generation: The AI assistant interacts with website visitors, identifies leads, and nurtures potential customers — resulting in increased sales & conversion rates.
3. Sales assistance: Elephant AI helps answer users’ questions, speeding up the sale. ai offers assistance in navigating customers down the sales funnel.
4. Integration: Simple installation with Elephant AI.
- ✔ Price - from USD 20
- ✔ Pricing Model - subscription
- ✔ Release Date - Thu, Jan 10, 2002
- ✔ Platform - web,ios,android,mac,windows
- ✔ Features -
- AI-Driven Chatbots: Automate the sales by providing instant responses by AI assistants.
- Powerful Reporting: Gain insights into customer interactions and agent performance.
- Customizable Chat Widgets:customize settings to match your brand.
- Integration with Popular Platforms: Seamlessly connect with CRM, email marketing, and e-commerce platforms such as shopify,Squarespace and so on.
Livechat AI ChatBot
Pros
- ✔️ Robust feature set
- ✔️ Excellent customer support
- ✔️ High customization and scalability
Cons
- ❌ Relatively high cost
- ❌ Occasional technical issues
- ❌ Long learning curve for new users
Launched in 2002, LiveChat is a customer service platform designed to facilitate real-time communication between businesses and their customers.
What Makes LiveChat Special
LiveChat stands out due to its intuitive interface and comprehensive features. It offers seamless integration with various platforms, making it easy for businesses to integrate live chat functionality into their existing systems. The platform is known for its reliability and ease of use, which significantly improves the customer experience.
What LiveChat Offers
1. Real-Time Chat: LiveChat enables businesses to engage with customers in real-time, providing instant support and resolving queries promptly.
2. Chatbots and Automation: The platform supports chatbots that can handle routine inquiries, freeing up human agents to focus on more complex issues.
3. Ticketing System: LiveChat includes a ticketing system that helps manage customer inquiries efficiently, ensuring no query goes unanswered.
4. Multi-Channel Integration: It integrates with various communication channels, including email, social media, and SMS, allowing businesses to manage all customer interactions from a single interface.
5. Analytics and Reporting: The software provides detailed analytics and reporting tools, enabling businesses to track performance and gain insights into customer behavior.
- ✔ Price - from USD 29
- ✔ Pricing Model - subscription
- ✔ Release Date - Fri, Jan 01, 2016
- ✔ Platform - web,ios,android,mac,windows
- ✔ Features -
- Live Chat: Real-time communication with website visitors.
- Chatbots: Automate responses to common queries and provide 24/7 support.
- Multi-Channel Support: Integrate with Facebook, Viber, Telegram, and more.
- Knowledge Base: Create a self-service portal for customers.
- Auto-Invitations: Proactively engage visitors with automatic chat invitations.
- Saved Replies: Use pre-written responses to save time.
- Detailed Reports: Gain insights into chat performance and customer interactions.
Chaport
Pros
- ✔️ Easy to use and set up.
- ✔️ Excellent customer service.
- ✔️ Wide range of integrations.
Cons
- ❌ Limited advanced reporting.
- ❌ Some design issues and limited customization options.
- ❌ Installation instructions can be confusing.
Launched in 2017, Chaport is a website chatbot software designed to help with customer support.
What Makes Chaport Special
Chaport is famous for its user-friendly interface and robust features. It offers a seamless integration process that takes just a few minutes, making it accessible even for those with limited technical experience. The chatbot is designed to feel as intuitive as chatting with friends, which significantly make users happy.
What Chaport Offers
1. Live Chat and Chatbots: Chaport provides real-time communication with customers, along with chatbots that can handle common queries and qualify leads 24/7.
2. Knowledge Base and FAQ Bot: Users can create a comprehensive knowledge base and activate an FAQ bot to automatically suggest relevant articles when needed.
3. Multi-Channel Integration: Chaport supports integration with various platforms like Facebook, Viber, and Telegram.
4. Auto-Invitations and Saved Replies: These features help bring more conversations and provide quick responses to frequently asked questions(FAQ).
5. Typing Insights and Multi-Platform Support: The software offers typing insights to anticipate customer queries and is available on web, desktop, and mobile apps
- ✔ Price - from USD 9
- ✔ Pricing Model - subscription
- ✔ Release Date - Invalid date
- ✔ Platform - web,ios,android
- ✔ Features -
- Chipbot stands out with its unique video chat feature, which sets it apart from other chatbots in the market.
Chipbot
Pros
- ✔️ Special features including video chat and automated responses.
- ✔️ Affordable pricing plans.
- ✔️ Seamless integrations with various platforms.
- ✔️ Strong security measures.
Cons
- ❌ Limited features in the free version.
- ❌ Some advanced features may require a learning curve.
Launched in 2018, ChipBot is an innovative chatbot software which supports interactive video widgets.
What Makes ChipBot Special
ChipBot sets itself apart with its focus on video-based interactions and ease of use. The platform allows businesses to add video widgets to their websites effortlessly, creating a more engaging and personalized user experience. Its intuitive design ensures that even those with minimal technical skills can set up and manage their customer interactions effectively.
What ChipBot Offers
1. Interactive Video Widgets: ChipBot enables businesses to embed video widgets on their websites, which can be used for product demonstrations, customer testimonials, or personalized greetings.
2. Automated Support: The platform offers automated support features that can handle common customer queries, reducing the need for live support and saving time.
3. Customizable Call-to-Actions (CTAs): Businesses can add CTAs directly within the video widgets, encouraging users to take specific actions such as signing up for a newsletter or making a purchase.
4. Multi-Platform Integration: ChipBot integrates seamlessly with various platforms, including WordPress or Shopify, making it compatible to most existing websites.
5. Analytics and Reporting: The software provides detailed analytics and reporting features, allowing businesses to track how their users interact.
- ✔ Price - from USD 15
- ✔ Pricing Model - subscription
- ✔ Release Date - Invalid date
- ✔ Platform - web,ios,android
- ✔ Features -
- Multi- channel support: Seamless platform wide support.
- Drag and Drop Builder: Create customized chatbots with no coding required. CodeAnalysis
- Conversations by AI: Drive human-like conversations using natural language processing (NLP)
BotPenguin Chatbot
Pros
- ✔️ Easy to use, no coding required.
- ✔️ Multiple Platforms, Integrations Supported.
- ✔️ Cheap pricing and a forever free plan.
- ✔️ Great customer support and frequent updates.
Cons
- ❌ More integrations would be great.
Launched in 2023, BotPenguin is an AI-powered chatbot platform designed to revolutionize customer interaction on websites.
This tool aims to streamline communication, enhance customer support, and drive business growth through intelligent automation.
What's Special About BotPenguin?
BotPenguin stands out due to its user-friendly interface and powerful features.
It offers a no-code chatbot builder.
The platform supports multiple messaging channels, including websites, Facebook Messenger, and WhatsApp, ensuring seamless customer engagement across various platforms.
What BotPenguin Offers
Lead Generation: BotPenguin excels in capturing leads through interactive conversations, helping businesses grow their customer base.
Customer Support: The chatbot handles frequently asked questions, schedules appointments, and provides 24/7 support, reducing the workload on human agents.
Analytics and Insights: With deep analytics, businesses can track customer interactions and gain valuable insights into user behavior, enabling data-driven decisions.
Customization: The platform allows extensive customization, enabling businesses to tailor the chatbot's responses and appearance to match their brand identity.
- ✔ Price - from EUR 12
- ✔ Pricing Model - subscription
- ✔ Release Date - Tue, Jan 05, 2021
- ✔ Platform - web,ios,android
- ✔ Features -
- Advanced AI Integration: Tiledesk uses AI to provide intelligent and context-aware responses.
- Multichannel Support: Seamlessly integrates with platforms like WordPress, Shopify, Facebook, and more.
- Customizable Chatbots: Allows businesses to train their own models for more personalized interactions.
- Free Forever Plan: Offers a free plan with essential features, making it accessible for small businesses.
- 24/7 Availability: Ensures that customer support is always available, regardless of time zones.
Tiledesk
Pros
- ✔️ Easy to set up and use, with no coding required.
- ✔️ Supports a wide range of integrations.
- ✔️ Offers a free plan, making it accessible for businesses of all sizes.
Cons
- ❌ Some features may require improvement for more advanced use cases.
- ❌ Customization options might be limited compared to other platforms.
Launched in 2017, Tiledesk is a comprehensive customer service platform for better communication with their customers.
What Makes Tiledesk Special
Tiledesk stands out due to its advanced AI integration and multi-channel support. The platform is designed to be user-friendly, allowing businesses to manage customer interactions efficiently across various channels such as web chat, SMS, Facebook Messenger, WhatsApp, and Telegram.
Besides, we can use their pre-trained models or even train your own models.
What Tiledesk Offers
1. AI-Powered Chatbots: Tiledesk's chatbots, powered by AI, can handle routine inquiries like a human does.
2. Multi-Channel Integration: The platform supports a variety of communication channels, including popular platforms like WordPress, Shopify, SquareSpace, Wix, and HubSpot.
3. User-Friendly Interface: Tiledesk offers an intuitive dashboard.
4. Customizable Widgets: Businesses can customize chat widgets to match their branding, providing a seamless customer experience.
5. Analytics and Reporting: Detailed analytics and reporting tools help businesses track performance and gain insights into customer behavior.
- ✔ Price - from USD 45
- ✔ Pricing Model - subscription
- ✔ Release Date - Invalid date
- ✔ Platform - web
- ✔ Features -
- No-Code Flow Builder: Easily create chatbot flows with a drag-and-drop interface.
- AI Agents: Automate tasks like lead generation and customer support.
- Live Chat: Seamlessly handover conversations from bots to human agents.
- Integrations: Connect with thousands of integrations using Zapier, Make(formerly Integromat), IFTTT, and more!
- Multi-Channel Support: Build chatbots for websites, WhatsApp, and Facebook Messenger.
Landbot
Pros
- ✔️ User-friendly no-code interface.
- ✔️ Multiple integrations with popular tools.
- ✔️ Effective for lead generation and customer support.
Cons
- ❌ Higher costs for WhatsApp and AI chat features.
- ❌ Limited marketing capabilities on Facebook.
Launched in 2017, Landbot is a no-code chatbot platform which supports various integrations.
What Makes Landbot Special
Landbot is renowned for its user-friendly, no-code interface that allows even non-technical users to build sophisticated chatbots. The platform supports a wide range of integrations. Its ability to create conversational landing pages and embed chatbots on websites, WhatsApp, and Facebook Messenger sets it apart from other chatbot builders.
What Landbot Offers
1. No-Code Flow Builder: Landbot's intuitive drag-and-drop builder enables users to create complex chatbot flows without any coding knowledge. This feature is particularly beneficial for small to medium-sized businesses looking to implement chatbots quickly and efficiently.
2. AI-Powered functions: The platform includes AI agents for lead generation, appointment booking, and customer support, enabling the chatbot to handle various tasks.
3. Multi-Channel Integration: Landbot integrates seamlessly with websites, WhatsApp, and Facebook Messenger, allowing businesses to manage customer interactions across multiple channels from a single interface.
4. Customizable Widgets: Users can customize chat widgets to match their brand's look and feel, providing a cohesive customer experience.
5. Analytics and Reporting: Detailed analytics and reporting tools help businesses track chatbot performance and gain insights into customer behavior.
- ✔ Price - from USD 8
- ✔ Pricing Model - subscription
- ✔ Release Date - Thu, Dec 16, 2021
- ✔ Platform - web,ios,android
- ✔ Features -
- Multichannel Marketing: SendPulse enables you to communicate with your receiver across diverse channels so that your message is guaranteed delivered.
- Drag-and-Drop Editor — The drag-and-drop editor allows you to easily create beautiful emails and landing pages.
- Advance Automation: To set up advanced workflows, most automation tools like Automation 360 for your marketing campaign.
- Chatbot Integration: SendPulse also supports chatbots for multiple platforms, letting you deliver automated customer support.
- Integrated CRM: Effective sales pipeline and customer relationship management with SendPulse built-in CRM.
SendPulse Chatbot
Pros
- ✔️ Supports multiple communication channels
- ✔️ Simple drag and drop editor
- ✔️ Advanced automation capabilities
- ✔️ Complete CRM integration
Cons
- ❌ Limited pricing options
- ❌ limitations on free plan
- ❌ Customer support can sometimes be slow
Launched in 2015, SendPulse is an all-in-one marketing automation platform designed to enhance customer engagement.
What Makes SendPulse Special
SendPulse stands out due to its comprehensive suite of tools that cater to various marketing needs. The platform is designed to be user-friendly, offering a drag-and-drop builder and a no-code interface that makes it accessible to users of all skill levels. Its ability to integrate multiple communication channels, including email, SMS, and social media, sets it apart from other marketing automation tools.
What SendPulse Offers
1. Email Marketing: SendPulse provides robust email marketing capabilities, including customizable templates, A/B testing, and advanced segmentation to target specific audience groups.
2. SMS and Web Push Notifications: The platform supports SMS campaigns and web push notifications, allowing businesses to reach customers through multiple channels.
3. Chatbots: SendPulse offers chatbot builders for Facebook Messenger, WhatsApp, and Telegram.
4. CRM and Sales Automation: The integrated CRM system helps manage customer relationships and automate sales processes, improving efficiency and productivity.
5. Online Course Builder: SendPulse includes an online course builder, helping businesses to create and manage educational content and engage with students.
- ✔ Price - from USD 15
- ✔ Pricing Model - subscription
- ✔ Release Date - Thu, May 28, 2015
- ✔ Platform - web
- ✔ Features -
- Impressive ManyChat Flow Builder that allows users to quickly and painlessly build intricate chatbot workflows.
- Provides Growth Tools for businesses to gain new users and increase usage.
- It leverages AI capabilities to improve the chatbot's understanding of customer questions and improve responses.
Manychat
Pros
- ✔️ User-friendly interface
- ✔️ Powerful Automation Tools
- ✔️ Wide range of integrations
- ✔️ Free plan available
Cons
- ❌ Frequent miss understanding
- ❌ Some features need manual set-up
Founded in 2016, ManyChat is a chatbot platform which can even do the trick for users without any coding experience.
What Does ManyChat Do
ManyChat is an chatbot software that supports platforms like Facebook Messenger, Instagram, and WhatsApp. It helps businesses engage with their audience, send mass messages, and manage customer support efficiently.
What's Special About ManyChat
One of ManyChat's standout features is its visual flow builder, which allows users to create complex automation sequences even without any coding knowledge. Additionally, ManyChat's multi-channel capabilities enable businesses to manage interactions across multiple platforms from a single dashboard.
Select the best ecommerce assistant By a Comparison Diagram
The diagram below provides a detailed comparison of the leading ecommerce assistant, focusing on key aspects such as pricing Models, the release date, pricing and the OS platform supported. When choosing the best product for your needs, consider factors like what you need to accomplish, the frequency of use, and any specific features you might be looking for, such as cheaper price or longer support. For a more comprehensive understanding, please refer to each product's website for detailed information on their offerings.
| Provider | Product Name | Starting Price | Support | Pricing Model | Release Date | Website |
|---|---|---|---|---|---|---|
| Tidio | Lyro Chatbot | 29 | web | subscription | Wed, Jul 12, 2023 | Visit |
| Elephant | Elephant AI | 15 | web,ios,android | subscription | Mon, Oct 07, 2024 | Visit |
| Livechat | Livechat AI ChatBot | 20 | web,ios,android,mac,windows | subscription | Thu, Jan 10, 2002 | Visit |
| Chaport | Chaport | 29 | web,ios,android,mac,windows | subscription | Fri, Jan 01, 2016 | Visit |
| Chipbot | Chipbot | 9 | web,ios,android | subscription | Invalid date | Visit |
| Bot Penguin | BotPenguin Chatbot | 15 | web,ios,android | subscription | Invalid date | Visit |
| Tiledesk | Tiledesk | 12 | web,ios,android | subscription | Tue, Jan 05, 2021 | Visit |
| Landbot | Landbot | 45 | web | subscription | Invalid date | Visit |
| SendPulse | SendPulse Chatbot | 8 | web,ios,android | subscription | Thu, Dec 16, 2021 | Visit |
| Manychat | Manychat | 15 | web | subscription | Thu, May 28, 2015 | Visit |
Bottom Line: Make an Informed Decision for Your Needs
We have mentioned the following top 10 AI chatbots: Elephant AI, Manychat, SendPulse, Landbot, Tiledesk, LiveChat, ChipBot, Chaport, BotPenguin and Tidio lyro chatbot . Which one you should choose depends on the needs of your business and budget. The innovative AI Chatbot solution for the website will make your website more interactive, giving an edge to your brand amongst competitors.Since all the AI website chatbot platforms use popular AI models for training and responding, maybe it's a good idea to know more about the top AI chatbots(models). Here is a great article for you- the top 10 AI chatbots.
Frequently Asked Questions
How to make chat bot for website
Creating a chatbot for your website may seem an overwhelming task. If you are still having trouble getting started, here is a detailed, step-by-step guide for beginners:
1. Define Your Goals
First think about what you want your chatbot to do? Do you need better customer service, lead generation and/or information? Goals will help you make decisions about your design and functionality.
2. Choose the Right Platform
There are multiple platforms for creating chatbots—Elephant AI, Manychat, SendPulse, Landbot, Tiledesk, LiveChat, ChipBot, Chaport, BotPenguin and Tidio lyro chatbot. Consider these options against your technical skill set, budget, and what your website requires specifically.
Consider how your users will be engaging with the chatbot. Create a conversation flow — the path users will take while engaging with the bot — including things like how it greets users, how it responds to common questions and what happens when the bot doesn't know how to response.This part is extremely important because it means a native UI/UX.
3. Develop and Test
We will get into bot development and how to build a chatbot as well. If you're working with Elephant AI or some other platform, some tools to create intents and entities are already built in. And oh yeah, remember to practice testing your chatbot.
4. Integrate with Your Website
Chatbot can be easily embedded in your website using any chatbot platform/API plugins mentioned in the top ten AI chatbots for websites. The chatbot should be accessible and visible to your users. Maybe it’s a good idea to place it at the right bottom of your homepage or every page.
5. Monitor and Improve
After launching your chatbot, you should use analytics provided by the chatbot platform/API plugins you choose to see how the user is interacting with it. Use this data to iterate, add new functionality and fine-tuning responses based on user feedback.
5. Keep It Updated
Keep your technology stack updated. Keep its performance under routine check, and make necessary adjustments from time to time so that it stays adequate and relevant.
By following these steps, you'll get to how to make a chatbot for your website that will meet the expectations of your website visitors. Now, Happy building!
