Lyro Chatbot

Lyro Chatbot is an AI chatbot that automates customer service tasks such as responding to customer queries, and answering FAQs.

Tidio is a chatbot with live chat and AI features which is fit for small and medium businesses looking for a website chatbot.

Tidio has integrated Lyro, an AI chatbot to help websites understand and respond to customer queries automatically.

What does Lyro AI Chatbot Do

Lyro AI Chatbot is an AI chatbot that automates customer service tasks. It use AI to understand and respond to customer queries, providing instant support without human’s intervention. This chatbot can handle a wide range of tasks, from answering FAQs to assisting with sales inquiries after being trained with the site owners’ private data.

Lyro chatbot chatting

Lyro Chatbot Pricing

Tidio offers a free plan that includes 50 free Lyro conversations per month, social media integrations and FAQ upload.

For businesses with higher demands, premium plans (32.5 usd / month if paid annually and 39 usd / month if paid monthly) are available, providing more extensive features and higher conversation limits.  The lowest plan includes:

Up to 300 Lyro conversations

Website scraper

Lyro tasks

No Tidio branding (add-on)

Live Chat support

Product History

Tidio has been in the live chat software market for long. With the introduction of Lyro AI chatbot on July 12, 2023, the company has expanded its capabilities to include AI-driven customer support. 

Pros Cons Unique Features Pricing Social Media
  • ✔️ Support uploading your own data and train your own chatbot. Simple UI.
  • ❌ Limited Free Conversations: The free plan may not be sufficient for businesses with high customer interaction volumes.
  • ❌ Dependency on AI: Complex queries may still require human intervention.
  • 👍🏻 Seamless Integration: It integrates effortlessly with Tidio's live chat software and other customer service platforms like Intercom, Zendesk, and Freshdesk.
  • 👍🏻 AI-Powered Responses: Powered by Antrophic’s Claude LLM and Tidio’s in-house AI, Lyro provides accurate and contextually relevant responses.
  • 👍🏻 You are able to train the chatbot using site owners’ private data and then use it in your site.
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The product (Lyro Chatbot) starts at 29 USD.