ManyChat is one of the most popular chatbot platforms that enable businesses to automate customer interactions across multiple messaging apps. ManyChat, established in 2015, has been quickly growing securing vast investments and having over 276 employees. This platform has gained enormous success due to its ease of use, and countless features.
What Does ManyChat Do
ManyChat offers businesses an easy way to build chatbots for Facebook Messenger, Instagram, WhatsApp, and SMS without any coding experience. Their platform provides an easy to use visual drag-and-drop interface, allowing you to design and publish chatbots that can answer customer questions, send automated messages, accept orders, and even process payments.
ManyChat Pricing
There are both free and paid plans that ManyChat offers. It offers a free plan which gives basic limited features, up to 1,000 contacts. The Pro plan charges at $15/month, offering advanced features like SMS and email integration.
ManyChat Product History
Originally created as an easy to use chatbot builder for Facebook Messenger, manyChat has evolved into a multi platform chatbot support tool that also offers advanced marketing automation features.
Integrations
It also works with a number of other applications such as Google Sheets, Zapier, ActiveCampaign, HubSpot and MailChimp. These integrations help businesses in automating workflows and syncing data among various platforms.
WordPress
It offers a plugin for WordPress that allows you to add chatbots to your website. This integration helps you engage with visitors, collect leads, and provide customer support directly on your WordPress site.
Shopify
It integrates seamlessly with Shopify, enabling you to automate customer interactions, recover abandoned carts, and send personalized messages. This integration helps you enhance your eCommerce marketing efforts and improve customer engagement.
ManyChat supports WhatsApp, allowing you to create chatbots that can interact with customers on this popular messaging platform. You can use ManyChat to send automated messages, handle customer inquiries, and even process orders via WhatsApp.
Security
Security is one of ManyChat´s top priority and the platform uses industry standards like ISO/IEC 27001 and SOC 2 Type II. ManyChat utilizes robust encryption methods to secure data both in transit and at rest, so that customer information stays safe(Read more here: https://manychat.com/security).
Conclusion
ManyChat is an impressive chatbot builder that provides a host of tools for companies seeking to automate customer exchanges. ManyChat is also user-friendly, features robust integrations, and adopts top-notch security measures on top of everything else it offers to allow businesses to tap into the full extent of their marketing potential.
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The product (Manychat) starts at 15 USD.
