Tiledesk

Tiledesk is an AI chatbot platform that combines the use of native chatbots and human agents and supports platforms like Wordpress, Shopify, and others.

Tiledesk is a powerful AI Chatbot for websites ,founded by a team of tech enthusiasts. Tiledesk is a great choice for companies looking to improve their customer service through advanced chat capabilities. 

What It Does

Tiledesk provides a comprehensive chat platform that combines the use of native chatbots and human agents to manage customer interactions. It supports multichannel messaging, allowing businesses to engage with customers across various platforms, including websites, mobile apps, and social media. The platform's AI capabilities ensure that customer queries are handled efficiently, improving overall satisfaction and conversion rates.

Tiledesk Pricing

Tiledesk offers a "Free Forever plan" plan, which includes basic features suitable for small businesses, including:

  • 1 user included
  • 200 conversations per month
  • 2 AI Agents
  • 1 Knowledge Base
  • 50 contents across all Knowledge Bases
  • 100,000 AI tokens

For more advanced features, businesses can opt for paid plans, which provide additional capabilities and customization options.

tiledesk pricing

Tiledesk Integrations

Tiledesk, for example, supports a wide range of integrations to enhance its functionality as a customer engagement platform. It integrates with popular platforms like WordPress, Shopify, SquareSpace, Wix, and HubSpot, allowing businesses to provide seamless customer support across various channels. Additionally, Tiledesk can be deployed using Google Tag Manager, making it easy to add to websites without modifying code.

Pros Cons
  • ✔️ Easy to set up and use, with no coding required.
  • ✔️ Supports a wide range of integrations.
  • ✔️ Offers a free plan, making it accessible for businesses of all sizes.
  • ❌ Some features may require improvement for more advanced use cases.
  • ❌ Customization options might be limited compared to other platforms.

The product (Tiledesk) starts at 12 EUR.